FREQUENTLY ASKED QUESTIONS

Does it cost anything to sign up?

No, joining The Mindful Points is free. You start earning points on every purchase, even before you create an account, but you'll need a free account to actually redeem them. Setting one up takes less than five minutes and is also completely free.

How do I earn points?

You earn 1 point for every $1 you spend, before shipping and taxes. Points land in your account automatically after each purchase, rounded down to the whole dollar, so a $49.95 order earns you 49 points.

How much are my points worth?

Every 100 points is worth $5 off, with no minimum order required. So 200 points takes $10 off, 300 points takes $15 off, and up from there.

How do I redeem my points?

Log in to your account and head to your rewards portal.
Click "Apply Points."
Your points convert into a discount code, automatically added to your next order.

How can I claim my birthday reward?

Add your birthday to your rewards account and we'll drop 50 bonus points in on your big day. A little treat from us to you.

Can reward points be combined with discount codes?

Points can't be combined with a discount code on the same order. The good news: your points work on everything, including sale and discounted items.

Do my points have an expiration date?

Yes, points are valid for 180 days from the day you earn them.

Is there a limit to how many points I can earn?

No limit at all! Just keep in mind points expire 180 days after you earn them, so use them before they go.

Can I return my order if I used points for a discount?

Of course! If your item arrives defective or damaged, we'll take care of the return for you. Just a heads up on points: the ones you redeemed won't return to your balance, and any points earned on the order are removed once it's refunded.Â