FREQUENTLY ASKED QUESTIONS
Does it cost anything to sign up for the rewards program?
Not at all—it’s totally free to join! Points start accumulating on all your purchases, even without an account. However, only account holders can redeem points and use coupons. Creating an account is also free, and you’ll even earn 50 points just for signing up!
How are points added to my account?
Each time you make a purchase, points are added automatically—1 point for every $1 you spend, excluding shipping and taxes. If your total includes cents, the points will reflect the whole dollar amount. For example, a $49.95 purchase earns you 49 points.
Can reward points be combined with other discounts?
No, rewards points and other discount codes can’t be used together. Rewards are designed for use on full-priced items.
Can I redeem a product and apply a coupon code at the same time?
Currently, coupons can only be applied at checkout. To get a coupon, redeem your points for a coupon code by visiting https://mindfulsouls.com/pages/rewards. Click on "Redeem My Points" and be sure you have an account and you're logged into your account.
How do I redeem my points?
Simply log in to your account or create an account if you don’t have one and go to the Rewards Program page at https://mindfulsouls.com/pages/rewards. From there, click on "Redeem My Points."
How do my points convert to dollars?
For every 100 points, you receive $5 in discounts. Here’s how you can apply your points:
- 100 points: $5 off on purchases of $25+
- 200 points: $10 off on purchases of $45+
- 300 points: $15 off on purchases of $55+
- 500 points: $20 off on purchases of $65+
How do I redeem my points for discounts, and what are they worth?
You can redeem points for discounts by logging into your account. The conversion rate is 100 points for $5 off. Here’s how you can apply your points:
- 100 points = $5 off purchases of $25+
- 200 points = $10 off purchases of $45+
- 300 points = $15 off purchases of $55+
- 500 points = $20 off purchases of $65+
How do I redeem my points for discounts, and what are they worth?
You can redeem points for discounts by logging into your account. The conversion rate is 100 points for $5 off. Here’s how you can apply your points:
- 100 points = $5 off purchases of $25+
- 200 points = $10 off purchases of $45+
- 300 points = $15 off purchases of $55+
- 500 points = $20 off purchases of $65+
Is there a limit to how many points I can earn?
No, there’s no limit! You can earn as many points as you’d like through eligible purchases and actions, such as signing up for texts or sharing on social media. Just keep in mind that points expire 365 days after they’re earned, so be sure to use them before they expire!
Can I return my order if I used points for a discount?
Yes, returning your order will result in any points earned on the purchase being removed from your account. Additionally, any points you used for the purchase will not be refunded to your points balance.
What if I made a second order using points earned from my first order, but I returned my first order?
Should you return your first order, the points applied to the second order will still be deducted from your account, regardless of the fact that they came from the refunded purchase.
Will I lose my VIP status if a return lowers my points?
No need to worry! If a return brings you below the points needed for VIP status, your VIP level will stay the same, and you’ll retain all earned perks.
Do my points have an expiration date?
Yes, points expire 365 days from the date they’re earned.
How can I claim my birthday reward?
Be sure to enter your birthday in your rewards account, and when the day arrives, we’ll automatically add 50 bonus points to your account as a birthday treat!
Points and Coupon Redemption Notice
Please remember that while points accumulate on all purchases, only account holders can redeem points and use coupons.
