The Crystal Box is a monthly subscription that delivers a curated collection of crystals and rituals, offering a well-rounded journey for personal growth and gemstone collecting. Every box is centered around a specific theme, guiding you through different stages of self-growth and crystal healing.

Each box includes:

• 5-7 genuine crystals worth over $100
• A detailed guide with information about the crystals, rituals, and the monthly theme
• A themed affirmation card

Our subscription offers an immersive and risk-free experience, backed by a happiness guarantee and easy returns.

Once you subscribe, we send you a box of authentic crystals each month. While the subscription is on a monthly billing cycle, you are free to adjust the frequency or cancel any time, no string attached.

The Crystal Box is more than just a gemstone subscription—it's a curated experience that makes exploring the world of natural stones easy and exciting. Here's why many people prefer our service:

Convenience: We deliver crystals directly to your door, eliminating the need for time-consuming searches in stores or online.

Curated Experience: Our experts choose crystals that complement each other, helping you build a well-rounded yet diverse collection over time.

Quality Guarantee: All our crystals are 100% natural and ethically sourced, giving you peace of mind about your purchase.

Learning Opportunity: Each box includes easy-to-understand information about the crystals. You can learn about their properties and common uses without feeling overwhelmed.

Surprise Factor: Unboxing your Crystal Box is like opening a monthly gift to yourself, adding a bit of excitement to your routine.

At this time, the content of our boxes is pre-set to ensure a premium selection process. This allows us to surprise you each month, enhancing the unboxing experience.

Should you receive a damaged item, simply email a photo to support@mindfulsouls.com.

We'll take care of sending a replacement as your satisfaction is paramount.

Yes! We take great pride in ethically sourcing 100% authentic crystals from their native regions. Each stone in your box is a unique fusion of color, form, mineral content, and perfect imperfections. Delight in the hand-selected, unique treasures designed to enhance your rituals for years ahead.

If you have any questions or need assistance, please reach out to our friendly customer service team at support@mindfulsouls.com.
Our usual response time is within a few hours, though during peak periods, it may take up to one working day to receive a reply. Be assured, your satisfaction remains our foremost concern.

We would be happy to take them off your hands. With our recycling program, you can hand over the bags. Collect 40 or more, and we'll reward you with a 30% off gift card. For assistance, reach out to us at support@mindfulsouls.com

Your first box will be sent right after you subscribe and usually arrives in 4-7 days. Future boxes are shipped monthly on the same day you started your Crystal Box subscription.

Yes! You have the option to adjust the frequency of your boxes, receiving them bi-monthly, quarterly, or at other intervals. And, if circumstances demand it, you can skip a box, too!

Simply: 

1. Log into your account
2. Navigate to "Manage My Subscription"
3. Adjust to your preference.

On resubscribing, we continue the sequence from your last box, ensuring you don't receive repeat boxes.

Any changes to your shipping address, payment info, or other account details can be made by logging into your account. Please remember to set any new shipping address as the default.

No worries. Simply create a profile using the same email you used to subscribe. This will link your subscription and store accounts. Use these links based on your location:

• US: https://mindfulsouls.com/account/register
• EU: https://eu.mindfulsouls.com/account/register
• AU: https://au.mindfulsouls.com/account/register
• CA: https://ca.mindfulsouls.com/account/register

If you decide to cancel your subscription, you can easily do so by:

1. Log into your account.
2. Navigate to "Manage My Subscription."
3. There, you'll find a simple and hassle-free cancellation option.

We understand that circumstances may change, and we're here to support you every step of the way.

Accepted payment methods include Visa, MasterCard, Maestro, and PayPal. The first charge occurs at the time of subscription, while future charges happen on the 7th of each month. 

Please note, the price of your first box is what you'll pay for all future boxes. Discount codes apply only to the first box.

Rest assured, your billing is automatic, ensuring a seamless and worry-free experience throughout your subscription.

As we're based in the Netherlands, some banks might classify our charges as international, even though we bill in USD. You may need to authorize international payments with your bank.

All Crystal Boxes are shipped free of charge! Shipping from the US, your first box will reach you in 4-7 days.

No problem at all! Log in and update your shipping address in your account, and don't forget to set it as your default address. That's it, all set for your next Crystal Box!

Ensuring your happiness and satisfaction is the heart of our purpose. If the Crystal Box doesn't meet your expectations, please reach out to us at support@mindfulsouls.com. We promise to make things right with an easy return policy in place.