The bracelet is lovely, and I am so glad to have it, but more than praising the bracelet, I would like to praise your customer service. When I placed my original order, the bracelet came right on time, but there was something wrong with it: it would not close, and it threatened to become unwoven. I put it aside and secretly vowed to not purchase more bracelets from Mindful Souls. But then something amazing happened: unasked for, a beautiful, working bracelet appeared from your company to my mailbox. I don't know what happened, but I am so happy with the new bracelet, and Mindful Souls is back on the table. Thank you for recognizing that there was a problem with the first batch of bracelets and for making things right. Thank you, in fact, for everything.