BEHIND THE BOX

A Customer Mailed Her Crystal Box Back Unopened. We Called Her To Ask Why.

She thought we'd shipped her the wrong order. We get that a lot. Here's what's actually inside the box that makes new subscribers assume it can't possibly be theirs.

★★★★★

4.9 out of 5 from 896 verified customer reviews · Over 2 million boxes delivered

The box came back to our warehouse in Austin. No damage. Nothing missing. Just a sticky note on the top flap that said, more or less, I think you sent me the wrong thing.

She's not the first to think so. Plenty of new subscribers email us convinced their first box can't be right. And we know exactly why. But we opened the box anyway, just to be sure.

Six pouches, each with a natural crystal inside. A 20-page guide. The month's affirmation card. And underneath it all, a full set of 18 aroma oils she never ordered and was never charged for.

Nothing was wrong with her box. She had just gotten so much more than she paid for that she assumed it was a billing error and did the honest thing.

The most common message we get is not a complaint

It's a version of the same sentence, over and over, from people who have just opened their first box:

This box is great. I didn't realize they would pick a series of crystals related to a specific goal. And they give you a handy notebook to not only tell you about the crystals but how to use them as a group to manifest and meditate. I am so glad I signed up for this one. This is perfect for me. And all of the crystals are a good quality. But I specifically like knowing that it is a company I can trust to give me a quality crystal and not a knockoff like some retailers. Highly recommend subscribing.

Sherril S.

✔️ Verified

And this one, which we have now seen in some form a few hundred times:

How cool is this! They absolutely love their new home! So excited to see what is coming next 😻

Tree Lee C.

✔️ Verified

There is a reason so many people brace for disappointment. If you have spent any time buying crystals online, you have probably been burned. Dyed agate sold as something rarer. Glass sold as quartz. A photo of a fist sized amethyst and a delivery the size of a dime.

So when a box shows up with real stone in it at a price that looks wrong, the brain does what brains do. It looks for the catch.

The box that came back unopened, laid out. Six pouches, the guide, the wearable piece, and the 18 oil set that she did not pay for.

But what's actually inside the Crystal Box?

So you don't end up mailing yours back too, here's exactly what you can expect.

Each box is built around a monthly theme like Protection or Fresh Starts, and everything inside is picked to match it.

5-6 CRYSTALS

Handpicked around the month's theme

100% NATURAL

Real stones, straight from the Earth

ETHICALLY SOURCED

Direct from their native regions

BEGINNER-FRIENDLY GUIDANCE

20+ pages of rituals and crystal tips

FREE RIGHT NOW

A full 18-piece
aroma oils set

PRIVATE COMMUNITY ACCESS

30,000+ crystal lovers waiting for you

The honest part about what your stones will look like

Raw crystals come out of the Earth with their own personality: color that deepens or softens from stone to stone, natural ridges and inclusions.

The photos show you one example. Yours will be its own. Members who understand that usually end up loving their variations the most.

Omg I love this box so much! I’m so glad I subscribed!

Ahnastasia K.

✔️ Verified

But if you'd rather have identical, machine-cut pieces, this honestly isn't the box for you, and we'd rather say so now than disappoint you later.

ONE THING TO KNOW BEFORE YOU ORDER

This subscription follows a path. Every member starts with the same first box and moves through the monthly themes in order, because each one builds on the last, and the guidance makes the most sense that way. Because of that, pausing or canceling resets your journey to the beginning. If you'd rather pick up where you left off, just email support@mindfulsouls.com and the team will set you back on track.

"Their crystals are the real deal and not resin." A member's words, not ours.

And the crystals aren't even the best part

Here is something we did not expect when we started this. The item members mention most often in reviews is not a crystal at all. It's the guide.

Because 86% of people who love crystals say they are not sure how to actually use them. They own a drawer full of pretty stones and no idea what to do with any of them.

Once my order arrived, I was so amazed when I opened the box. Can’t wait to get my next order. I would definitely recommend them. Thanks so much!

Tracy G.

✔️ Verified

Every stone arrives with what it is, where it came from, what it is traditionally used for, and a short ritual you can actually do. One member described it as a way of "gently showing the hows of the path." Another said she is keeping the guides forever for reference.

That is the difference between a box of rocks and a practice.

2M+

Boxes Delivered

20+

Page Guide In Every Box

Repeating Crystals

35% off your first box, and the 18 oil set is added at checkout.

It turns out we're not really selling crystals

We thought we were selling crystals. Then the reviews started coming in and they were not about crystals at all.

Used them in my office today. The labradorite is esquisite..help that during my zoom calls!

Eve D.

✔️ Verified

I’ve been reading and meditating on these beautiful crystals along with my other wonderful things I’ve collected from Mindful Souls. Thank you for helping me in my journey to mindfulness and remission.

Erika F.

✔️ Verified

Members write about standing at the mailbox on the 9th. About opening one pouch a day to stretch it out over four days. About the twenty minutes after the box arrives being the calmest part of their month.

One woman put it better than any of our ads ever has. "It really is like a hug in a box."

Claim The Free Oil Set

"It was like opening little presents of happiness one by one."

How the subscription actually works

Unlike most subscriptions, you're in control here. Pause a month, change your timing, or cancel whenever you like, straight from your account. And here’s everything else you might be wondering

WHAT YOU'RE WONDERING

HOW IT ACTUALLY WORKS

When does my first box ship?

Within 24 to 48 hours. Most orders land in 4 to 7 days.

Can I change the timing?

Yes. Adjust the interval, pause a month, or cancel from your account.

What if I don't love it?

Send it back within 30 days for a full refund. No questions.

Shipping cost?

Free for life. Every box, every month

LIMITED TIME

Offer Ends In

35% off your first Crystal Box

Plus the full 18-piece Blissful Aroma Oils set, free. Auto-applied code.

Claim The Free Oil Set

Free shipping and a 30-day money-back guarantee.

Wow. I’m so obsessed. It was so nice opening them, and then reading about them and understanding how to care for them, where to place them for the biggest impact, origin, anything I would love to know about them. Seriously blown away.

Mandy R.

✔️ Verified

We did send her a replacement, by the way

She asked for her original box back once we explained it. So we shipped it out again, with the oils, and she has been a member ever since.

Her review is one line long: "I thought you made a mistake. You didn't."

The offer she almost sent back is the same one running right now. Six crystals, a guide worth keeping, and 18 bottles of aroma oil we are not charging you for.

Oh my gosh I was so excited when my shipment arrived I have been drawn to crystals for a long time and I am so excited to really dive into the program here at mindful souls. Time to level up!

Jesse G.

✔️ Verified

This is an advertisement and not an actual news article, blog, or consumer protection update

MARKETING DISCLOSURE: This website is a market place. As such you should know that the owner has a monetary connection to the product and services advertised on the site. The owner receives payment whenever a qualified lead is referred but that is the extent of it.

ADVERTISING DISCLOSURE: This website and the products & services referred to on the site are advertising marketplaces. This website is an advertisement and not a news publication. Any photographs of persons used on this site are models. The owner of this site and of the products and services referred to on this site only provides a service where consumers can obtain and compare.

Free shipping · Cancel anytime

Offer Ends In